Frequently Asked Questions:

 

Q - I do my work in Microsoft Word on a PC - can you print from a file in this format?

A - Yes
Our ability to handle digital design created by others is not limited to the 'run of the mill' programmes favoured by most printers and repro houses. As well as Apple Macintosh programmes such as Quark Express, Freehand, Illustrator & Photoshop we have developed reliable methods for printing from the majority of programmes available on the PC ranging from Corel Draw to Adobe InDesign.

Q - I have downloaded some images from the Internet - can you print directly from them?

A - For best results we need the pictures to be supplied at 300dpi and saved in CMYK colour. Most images found online are saved in RGB colour at 72 dpi, so whilst we could print from them the results would not be as good and depending on what it is they could be very poor.

Q - Will the colour of my printing match exactly the colours shown on my PC monitor?

A - No
Unless your PC monitor has been calibrated to our press then the colours on your printing will not match what you see on the screen. It is best to use colours specified in a colour swatch (either Pantone's or one supplied by ourselves) to ensure a good match. Please remember - wherever possible try to work using the CMYK colour scheme.

Q - Will the colours print as vibrantly on Cartridge Paper as they do on Gloss Art Paper?

A - No
The nature of any cartridge paper means that the ink dots will spread more (Dot Gain). This has the effect of darkening images and colours especially colours which are dark to start with. We do a full range of papers for you to chose from

Q - Can you tell me what the difference is between spot colour and full colour printing?

A - Spot colour printing is a method that uses a different ink for each colour. By using a single ink for each colour it is possible to achieve exceptional fidelity between print runs and very good matching to either existing printing, or to colours from the Pantone spot colour swatches. Spot colours can be used if a colour needs to be extremely precise. For example, if you need to reproduce a very specific colour for a corporate logo or to match an existing piece of printing, spot colours should be used. Full colour printing uses four inks mixed in different quantities to produce multicolour images. The colour of these four inks are cyan, magenta, yellow and black. Colour produced using these inks is referred to as process colour, CMYK or full colour printing. Almost any colour can be produced by mixing these four inks. This is the most economical way to print and because we use the latest technology for our printing process - our ink jets are set by computer and not as a manual process like with many printing companies - you will still find exceptional results.

Q - Will the colour of the finished printed item match the colour of the hard copy I have printed out on my desktop printer?

A - If you would like your printing to match to a colour hard copy then state this in your order and supply a hard copy We will ensure that we match to it as closely as possible - if there is going to be a problem in matching it then we will contact you and let you know.

Q - You are designing a leaflet for me including a new company logo - can you supply me the logo so I can use it on my other products?

A - Yes
For a small charge we can supply you with any artwork that we have created for you on a floppy disk or a CD, depending on the file size.

Q - My artwork has been done in Microsoft Publisher but it looks quite poor - can you make it look more professional?

A - Yes
We can make artwork created in almost any program look professional - however, it order to do this our creative services team would need to reformat the artwork so as to use it in the applications that they design in. There will be an artwork charge for this please ask for a quote.